Privacy Policy

Welcome to Nest Uttara.

Nest Uttara respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we may collect, use, store, share and protect information when you visit our website, contact us, submit a property enquiry, request a property viewing, submit a property listing or otherwise communicate with us.

This Privacy Policy applies to the website available at https://nestuttara.xyz and to related communications conducted through email, phone, WhatsApp, online forms and other communication channels operated by Nest Uttara.

By accessing or using our website or voluntarily submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

Please do not submit personal information through our website or communication channels if you do not agree with this Privacy Policy.

1. About Nest Uttara

Site Title: Nest Uttara
Tagline: Available Flats in Uttara
Location: Uttara, Bangladesh, 1230
Website: https://nestuttara.xyz
Email: zeetechbd@gmail.com
Contact Number: +880 1712-709246
WhatsApp Number: +880 1911-181148

Nest Uttara provides property-related information, advertisements, listings and enquiry services for available flats, apartments, houses and other properties, primarily in Uttara and surrounding areas.

We may help prospective tenants, buyers, property owners, landlords, developers, property managers, authorised representatives and other interested persons communicate with one another regarding properties.

The exact role of Nest Uttara may vary depending on the property and service concerned. In some situations, we may only publish or promote property information. In other situations, we may help arrange viewings, communicate with property owners or support property-related discussions.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • The Nest Uttara website;

  • Property enquiry forms;

  • Property submission forms;

  • Contact forms;

  • Phone calls;

  • Email communications;

  • WhatsApp communications;

  • Property viewing requests;

  • Messages sent through social media;

  • Customer support communications;

  • Property-related documents submitted to us;

  • Website cookies and similar technologies; and

  • Other services operated under the Nest Uttara name.

This Privacy Policy does not automatically apply to independent property owners, landlords, developers, agents, payment providers, social media platforms or other third parties.

Those third parties may have their own privacy policies and data-handling practices.

3. Information We May Collect

The information we collect depends on how you use our website and services.

3.1 Information You Provide Directly

You may voluntarily provide information when you:

  • Submit a property enquiry;

  • Request a property viewing;

  • Contact us by phone;

  • Contact us through WhatsApp;

  • Send us an email;

  • Submit a property for listing;

  • Ask us to call you;

  • Request more information;

  • Provide feedback;

  • Report an incorrect listing;

  • Make a complaint;

  • Enter into a service arrangement; or

  • Communicate with us for another property-related purpose.

This information may include:

  • Full name;

  • Mobile phone number;

  • WhatsApp number;

  • Email address;

  • Current location;

  • Preferred property location;

  • Property type;

  • Rental budget;

  • Purchase budget;

  • Preferred move-in date;

  • Number of expected occupants;

  • Preferred number of bedrooms;

  • Employment or occupation information;

  • Property requirements;

  • Family or household requirements;

  • Parking requirements;

  • Furnishing preferences;

  • Messages and enquiry details;

  • Viewing availability;

  • Copies of correspondence;

  • Feedback and complaints; and

  • Other information you choose to provide.

You should only provide information that is reasonably necessary for your enquiry or requested service.

4. Information Collected from Property Owners and Listing Submitters

If you are a property owner, landlord, developer, caretaker, property manager, authorised representative or listing submitter, we may collect:

  • Your name;

  • Phone number;

  • WhatsApp number;

  • Email address;

  • Property address;

  • Property ownership or authority information;

  • Property description;

  • Rental or sale price;

  • Service charge information;

  • Property photographs;

  • Property videos;

  • Floor plans;

  • Property measurements;

  • Availability information;

  • Building facilities;

  • Preferred tenant information;

  • Payment or service information;

  • Identification information where verification is necessary;

  • Authorisation documents;

  • Property ownership documents;

  • Utility or service information; and

  • Communications regarding the listing.

Some property-related information may be published publicly on our website. However, personal contact details will only be published where appropriate and where the relevant person has agreed or reasonably expects them to be displayed.

Property owners and listing submitters must not provide another person’s private information without proper authority or permission.

5. Information Collected Automatically

When you visit the website, certain technical information may be collected automatically by our website, hosting provider, security services, analytics tools or other technology providers.

This information may include:

  • Internet Protocol address;

  • Browser type;

  • Browser version;

  • Device type;

  • Operating system;

  • Language settings;

  • Approximate location based on IP address;

  • Date and time of access;

  • Pages visited;

  • Time spent on pages;

  • Referring website;

  • Links clicked;

  • Website errors;

  • Login or session information, where applicable;

  • Cookie identifiers;

  • Security logs; and

  • General website activity.

This technical information may be used to operate the website, understand website usage, prevent abuse, identify errors and improve security.

We do not use technical information to identify you personally unless it is necessary for security, fraud prevention, legal compliance or investigation of misuse.

6. Cookies and Similar Technologies

Cookies are small files that may be stored on your device when you visit a website.

Nest Uttara may use cookies and similar technologies for purposes such as:

  • Keeping the website functional;

  • Remembering user preferences;

  • Improving website speed;

  • Maintaining sessions;

  • Understanding visitor activity;

  • Identifying website errors;

  • Preventing spam;

  • Supporting website security;

  • Measuring page performance;

  • Understanding which property listings receive interest; and

  • Improving our content and services.

Types of Cookies

The website may use the following categories of cookies:

Essential Cookies

These cookies support necessary website functions, security, forms and page navigation. The website may not operate correctly without them.

Preference Cookies

These cookies remember settings such as language, location or other website preferences.

Analytics Cookies

Where analytics services are enabled, these cookies may help us understand how visitors use the website, which pages are popular and how users arrive at the website.

Advertising or Marketing Cookies

Where advertising or remarketing services are enabled, these cookies may be used to measure advertisements or display relevant promotional content.

Nest Uttara will only use advertising or marketing cookies where such services have been installed and enabled.

You can usually manage cookies through your browser settings. Blocking some cookies may affect the performance or functionality of the website.

7. Analytics and Performance Tools

We may use website analytics or performance tools to understand general visitor behaviour.

Depending on the tools enabled on the website, these services may collect:

  • Pages visited;

  • Approximate geographic area;

  • Device information;

  • Browser information;

  • Visit duration;

  • Referral source;

  • Click activity; and

  • General interaction with property listings.

Analytics information is generally used in aggregated or statistical form.

Where services such as Google Analytics, Search Console or similar platforms are installed, those service providers may process information according to their own privacy policies.

The use of a particular analytics service should not be assumed unless that service has actually been installed on the website.

8. How We Use Personal Information

We may use collected information to:

  • Respond to enquiries;

  • Provide property information;

  • Identify properties that may match your requirements;

  • Arrange or manage property viewings;

  • Communicate with property owners or representatives;

  • Confirm property availability;

  • Process property listing requests;

  • Verify listing information;

  • Publish property advertisements;

  • Update or remove property listings;

  • Communicate about appointments;

  • Provide customer support;

  • Respond to complaints;

  • Improve website content;

  • Improve our property services;

  • Maintain internal records;

  • Prevent fraud and misuse;

  • Protect users and website security;

  • Understand general website activity;

  • Meet legal or regulatory requirements;

  • Establish, exercise or defend legal rights;

  • Resolve disputes;

  • Contact you regarding a requested service; and

  • Carry out other purposes clearly explained when information is collected.

We will try to limit the use of your personal information to purposes connected with your enquiry, request, listing or interaction with Nest Uttara.

9. Property Recommendations and Follow-Up Communications

If you enquire about a property, we may contact you about:

  • The property you selected;

  • Similar available properties;

  • Property viewing times;

  • Changes in availability;

  • Updated rental or sale information;

  • Property requirements;

  • Missing enquiry information; and

  • Relevant property opportunities.

You may ask us to stop sending optional promotional or property recommendation messages.

However, we may still send necessary messages relating to an active enquiry, appointment, transaction, complaint, legal issue or service request.

10. Communication Through WhatsApp

You may choose to communicate with Nest Uttara through WhatsApp using:

+880 1911-181148

When you contact us through WhatsApp, information may be processed by WhatsApp and its related service providers according to their own terms and privacy practices.

Your WhatsApp profile name, profile image, phone number, message content, attachments and communication history may be visible to us depending on your privacy settings.

Please do not send unnecessary sensitive information through WhatsApp.

WhatsApp messages may be retained for customer support, enquiry management, appointment coordination, record keeping, dispute resolution and fraud prevention.

You may delete messages from your own device, but this may not automatically delete copies already received or retained by Nest Uttara or the WhatsApp platform.

11. Communication by Email

You may contact us at:

zeetechbd@gmail.com

When you communicate with us by email, we may receive:

  • Your email address;

  • Your display name;

  • Your message;

  • Attachments;

  • Email metadata;

  • Previous messages in the conversation; and

  • Any additional information you include.

Email communications may be stored by Nest Uttara and the relevant email service provider.

Please avoid emailing passwords, complete banking credentials or unnecessary identity documents.

12. Communication by Phone

When you contact us at +880 1712-709246, we may record or retain information about the communication, including:

  • Your phone number;

  • Date and time of the call;

  • General purpose of the call;

  • Property requirements;

  • Appointment information;

  • Notes relating to your enquiry; and

  • Follow-up actions.

Phone calls will not ordinarily be recorded unless you are informed or recording is otherwise legally permitted and reasonably necessary.

13. Information Made Public Through Property Listings

Property listings may display information such as:

  • Property location;

  • Neighbourhood;

  • Property type;

  • Number of rooms;

  • Property size;

  • Rental or sale price;

  • Service charges;

  • Building facilities;

  • Property photographs;

  • Videos;

  • Floor plans;

  • Availability information; and

  • Other property characteristics.

A property’s complete private address, owner’s personal documents or private contact information should not be displayed unless disclosure is appropriate and authorised.

Once property information is published online, other people may view, save, copy or share it. Although we may remove information from our own website, we cannot guarantee removal of copies saved or republished by unrelated third parties.

14. Sensitive Personal Information

Nest Uttara does not normally require highly sensitive personal information for a basic property enquiry.

Please do not send information such as:

  • Passwords;

  • PIN numbers;

  • Complete bank login information;

  • Credit or debit card security codes;

  • Biometric information;

  • Medical records;

  • Unnecessary national identification documents;

  • Private family records; or

  • Other highly sensitive information,

unless it is genuinely necessary, requested through an appropriate process and you understand why it is required.

Where identity or property documents are necessary, we will try to collect only the information reasonably required for verification or the relevant service.

15. Consent and Other Reasons for Processing

Depending on the circumstances, we may process information because:

  • You voluntarily requested a service;

  • You submitted an enquiry;

  • You gave consent;

  • Processing is necessary to respond to you;

  • Processing is connected with a potential or existing agreement;

  • Processing is necessary for legitimate website or business operations;

  • Processing is needed to prevent fraud or protect security;

  • Processing is necessary to comply with a legal obligation; or

  • Processing is needed to establish, exercise or defend a legal claim.

Where processing depends on your consent, you may withdraw that consent by contacting us.

Withdrawal of consent will not automatically affect processing that took place before the withdrawal. It may also not require deletion where information must be retained for legal, security, record-keeping or dispute-resolution purposes.

16. When We May Share Information

Nest Uttara does not intend to sell your personal information as a standalone commercial product.

We may share information where reasonably necessary with:

  • Property owners;

  • Landlords;

  • Developers;

  • Property managers;

  • Authorised representatives;

  • Prospective tenants or buyers;

  • Website hosting providers;

  • Website developers;

  • Technical support providers;

  • Email service providers;

  • WhatsApp or other messaging services;

  • Analytics providers;

  • Security and spam-prevention providers;

  • Cloud storage providers;

  • Professional advisers;

  • Payment service providers, where applicable;

  • Government authorities;

  • Law enforcement agencies; and

  • Other parties involved in providing a requested service.

We will try to share only the information reasonably necessary for the relevant purpose.

For example, when you request a property viewing, we may share your name, contact number and appointment details with the property owner or authorised representative.

17. Property Owners and Independent Third Parties

Property owners, landlords, developers and representatives may be independent parties. Once your information is shared with them for a property enquiry, they may process it separately.

Nest Uttara cannot fully control how an independent third party handles information after receiving it.

Before providing sensitive information or making a payment to another party, you should verify:

  • Their identity;

  • Their authority;

  • Their purpose for requesting information;

  • The property details;

  • Their contact information; and

  • Any applicable privacy or contractual terms.

Please report suspected misuse of your information to Nest Uttara.

18. Service Providers

We may use third-party service providers to support:

  • Website hosting;

  • Domain management;

  • Website maintenance;

  • Website security;

  • Spam filtering;

  • Email delivery;

  • Data storage;

  • Website analytics;

  • Backup services;

  • Communication services;

  • Map services; and

  • Other operational functions.

These providers may have limited access to information where necessary to perform their services.

We aim to select reputable providers and use reasonable safeguards. However, third-party services operate under their own technical systems, terms and privacy practices.

19. Third-Party Links and Embedded Content

Our website may contain links to or embedded content from third-party services, such as:

  • Google Maps;

  • YouTube;

  • Facebook;

  • Instagram;

  • WhatsApp;

  • Property developers;

  • Payment services;

  • Other websites; and

  • Social media platforms.

Embedded content may behave as though you directly visited the third-party website. The third party may collect information, use cookies or monitor your interaction with its content.

Nest Uttara does not control the privacy practices of independent third-party websites.

You should review the privacy policy of any third-party service before providing personal information.

20. Payment Information

Nest Uttara may not currently collect payments directly through the website unless a payment feature is specifically introduced.

Where payments are accepted through a bank, mobile financial service, payment gateway or another provider, that provider may collect and process payment information under its own terms.

Nest Uttara should not store complete card security codes, online banking passwords or mobile banking PIN numbers.

We may retain limited transaction information, such as:

  • Payment amount;

  • Payment date;

  • Transaction reference;

  • Payment status;

  • Name of the payer;

  • Purpose of payment; and

  • Receipt or confirmation information.

Payment information may be retained for accounting, customer support, fraud prevention and legal purposes.

21. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

  • The type of enquiry;

  • Whether the property remains available;

  • Whether a transaction takes place;

  • The nature of the service;

  • Legal or accounting requirements;

  • Security concerns;

  • Fraud prevention needs;

  • Complaint or dispute status;

  • Contractual obligations; and

  • Whether continued communication is requested.

Basic property enquiries may be deleted or anonymised when they are no longer useful, unless retention is necessary for a valid reason.

Property listing records, transaction-related communications, payment information and complaint records may be retained for a longer period where needed for documentation, legal compliance or dispute resolution.

Backup copies may remain temporarily after information is deleted from active systems.

22. Data Security

We use reasonable administrative, organisational and technical measures to protect personal information.

Depending on the systems used, these measures may include:

  • Password protection;

  • Limited account access;

  • Website security tools;

  • Software updates;

  • Secure hosting arrangements;

  • Malware protection;

  • Spam protection;

  • Access monitoring;

  • Data backups;

  • Staff awareness;

  • Document access controls; and

  • Secure communication practices.

However, no website, email system, messaging platform, storage service or internet transmission method can be guaranteed to be completely secure.

You should also take reasonable steps to protect your information, including:

  • Using secure devices;

  • Avoiding public devices for sensitive communications;

  • Protecting your email and WhatsApp accounts;

  • Checking recipient information;

  • Avoiding suspicious links;

  • Not sharing passwords or PIN numbers; and

  • Reporting suspicious activity promptly.

23. Data Breaches and Security Incidents

If we become aware of a security incident affecting personal information, we may take steps such as:

  • Investigating the incident;

  • Restricting unauthorised access;

  • Securing affected systems;

  • Changing passwords or access credentials;

  • Contacting service providers;

  • Preserving relevant evidence;

  • Assessing possible risks;

  • Informing affected individuals where appropriate; and

  • Reporting the matter to an appropriate authority where required.

The timing and form of any notification will depend on the circumstances and applicable legal obligations.

24. Your Privacy Rights

Subject to applicable law and reasonable verification, you may request to:

  • Know whether we hold personal information about you;

  • Receive information about how your information is used;

  • Access certain personal information;

  • Correct inaccurate information;

  • Update incomplete information;

  • Withdraw consent;

  • Stop optional marketing communications;

  • Request deletion of information;

  • Object to certain uses of information;

  • Request restriction of certain processing;

  • Request a copy of information you provided;

  • Ask questions about information sharing; and

  • Make a privacy complaint.

These rights may be limited where:

  • We cannot verify your identity;

  • The request would expose another person’s information;

  • Retention is required by law;

  • Information is needed for an active agreement;

  • Information is required for fraud prevention;

  • Information is needed for a dispute or legal claim;

  • Deletion would interfere with legal obligations; or

  • Another lawful exception applies.

To submit a privacy request, contact zeetechbd@gmail.com.

Please provide enough information for us to identify the relevant records. We may request reasonable identity verification before disclosing, changing or deleting personal information.

25. Correcting Property and Contact Information

You should contact us promptly if:

  • Your contact information changes;

  • Your property requirements change;

  • A property listing contains incorrect information;

  • A property is no longer available;

  • You are no longer authorised to advertise a property;

  • Published contact information is incorrect; or

  • Information has been submitted without permission.

Correction requests should clearly identify the relevant listing, page, enquiry or communication.

26. Deletion Requests

You may request deletion of personal information by contacting us.

Where a deletion request is approved, we will take reasonable steps to remove the information from active systems.

We may retain certain information where reasonably necessary for:

  • Legal obligations;

  • Accounting records;

  • Fraud prevention;

  • Website security;

  • Dispute resolution;

  • Complaint handling;

  • Contract enforcement;

  • Protection of another person’s rights; or

  • Establishing or defending legal claims.

Deleting information from our active systems may not immediately remove it from backups, third-party systems or copies independently retained by property owners or other recipients.

27. Marketing Communications

We may send property recommendations or promotional messages where:

  • You requested property updates;

  • You previously enquired about similar properties;

  • You agreed to receive communications; or

  • The communication is reasonably related to your request.

You may opt out of optional marketing communications by:

  • Replying and asking us to stop;

  • Contacting us by WhatsApp;

  • Calling us;

  • Emailing zeetechbd@gmail.com; or

  • Using an unsubscribe option, where available.

Opting out of promotional messages will not prevent necessary service, appointment, transaction, security or legal communications.

28. Children’s Privacy

Nest Uttara’s property services are mainly intended for adults who are legally able to make property-related decisions or enter into agreements.

We do not knowingly seek to collect unnecessary personal information directly from children.

A person who is not legally able to enter into a property agreement should use our services only with the involvement of a parent, guardian or legally responsible adult.

If you believe that a child has submitted personal information without appropriate involvement or permission, contact us so that we can review the matter.

29. International Data Processing

Some hosting, email, analytics, messaging, cloud storage or technical service providers may process information outside Bangladesh.

Where information is processed in another country, the privacy and data-protection rules of that country may differ from those in Bangladesh.

By using international services such as email, cloud hosting, analytics or WhatsApp, information may pass through or be stored on servers located in other countries.

We will try to use appropriate and reputable providers, but we cannot guarantee that all website-related information will remain physically stored within Bangladesh.

30. Social Media

Nest Uttara may operate pages or profiles on social media platforms.

When you communicate with us through social media, the platform may collect information according to its own privacy policy.

Comments, reactions or messages submitted through public social media features may be visible to other users.

Please avoid posting phone numbers, identity documents, payment information or other private details in public comments.

31. Automated Decisions

Nest Uttara does not intend to make significant legal or financial decisions about users solely through automated processing.

Website tools may automatically:

  • Filter spam;

  • Block suspicious activity;

  • Categorise enquiries;

  • Measure page activity;

  • Recommend related listings; or

  • identify technical security concerns.

Important property decisions are generally made by users, property owners, landlords, developers or their authorised representatives.

32. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. There is no single universally applied method for responding to these signals.

Our website may not automatically respond to every browser-based Do Not Track signal.

You may manage cookies, tracking prevention and privacy settings directly through your browser or device.

33. Business Changes

If Nest Uttara is reorganised, transferred, merged, sold or operated by another owner, information related to the website and services may be transferred as part of that change.

Any new operator should continue to handle personal information according to this Privacy Policy or provide notice of an updated policy.

Information will not be transferred for unrelated purposes without an appropriate reason or notice.

34. Legal Disclosures

We may preserve, use or disclose information where reasonably necessary to:

  • Comply with applicable law;

  • Respond to a lawful government request;

  • Respond to a court order;

  • Cooperate with law enforcement;

  • Investigate fraud;

  • Prevent harm;

  • Protect website security;

  • Protect Nest Uttara’s rights;

  • Protect users or property owners;

  • Enforce agreements; or

  • Establish, exercise or defend legal claims.

We will not voluntarily disclose more information than reasonably necessary for the relevant lawful purpose.

35. Complaints

If you believe that Nest Uttara has incorrectly collected, used, stored or disclosed your information, please contact us.

Your complaint should include:

  • Your name;

  • Contact information;

  • The relevant property or enquiry;

  • A description of the issue;

  • The date or approximate period involved;

  • Supporting screenshots or documents; and

  • The action you would like us to consider.

We will review reasonable complaints and try to respond appropriately.

36. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

  • Changes to our website;

  • New website features;

  • New property services;

  • Changes in technology;

  • Changes in service providers;

  • Security developments;

  • Business changes; or

  • Applicable legal requirements.

The revised policy will be published on this page with an updated “Last Updated” date.

Material changes may also be communicated through the website or another appropriate method.

You should review this Privacy Policy periodically.

37. Relationship with the Terms and Conditions

This Privacy Policy should be read together with the Nest Uttara Terms and Conditions.

The Terms and Conditions explain the general rules for using the website, while this Privacy Policy explains how personal information may be handled.

A separate rental, sale, booking or service agreement may contain additional privacy-related terms for a particular transaction.

38. Governing Law

This Privacy Policy will be interpreted according to the applicable laws of Bangladesh.

Where a privacy matter cannot be resolved through direct communication, the parties may use any complaint, regulatory, court or dispute-resolution process available under applicable law.

39. Contact Information

For privacy questions, access requests, correction requests, deletion requests, complaints or concerns, please contact:

Nest Uttara
Tagline: Available Flats in Uttara
Location: Uttara, Bangladesh, 1230
Website: https://nestuttara.xyz
Email: zeetechbd@gmail.com
Contact Number: +880 1712-709246
WhatsApp Number: +880 1911-181148

Please write “Privacy Request” in the email subject line when contacting us about personal information.

40. Acknowledgement

By using the Nest Uttara website, submitting an enquiry, requesting a property viewing, submitting a listing or voluntarily communicating with us, you acknowledge that you have read and understood this Privacy Policy.

Your continued use of the website after an updated policy is published will be treated as acknowledgement of the updated policy, subject to applicable law.